Shipping & Returns

Shipping:

There are minimal shipping charges between GBP 11,70 and 37,40 GBP (XXL oversize package) to the United Kingdom & Ireland added to the stated product prices (Pounds - GBP). Within the European Union we ship through DHL. In most cases the delivery time will be between two and four days after we have received your order. Our products are very well packed and 100% insured against damage.

In rare cases of damage you will receive an exchange at no cost within a short period of time. The damaged products will be collected by DHL at your doorstep. You only need to repackage them with the original packing materials (important).

Payment:

With the WorldPay system you can use:

Mastercard, Visa, Visa Delta, Visa Purchasing, Laser

We can also ship C.O.D. For C.O.D. shipment please order by e-mail with the item number and your full address and phone.

Quality guarantee / cancellation (product return) rights:

We put quality first and give you the following guarantee:

Please inform us and arrange for a pick-up date through DHL.

Guarantee:

You receive full guarantee for two years.

Repair Service

In the case of damage to the product caused by you, our repair service can offer repairs at a relatively low cost even years later.